Step Up and Lead

Frank Viscuso
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Step Up and Lead

By Frank Viscuso, Deputy Chief, Kearny (NJ) Fire Department

In Step Up and Lead, Frank Viscuso—author, speaker, and career deputy chief—shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service.

Designed to help you reach the top of your profession, this book is considered a must-read for anyone who is ready to step up and lead!

“This book does not belong on your bookshelf, it belongs on your desk, dog-eared, highlighted, and written in. Don’t just read it. Use it.”Vincent Dunn, Deputy Chief (Ret.), FDNY

Click here for the Audiobook - available on Amazon Audible!


  • Foreword by Vincent Dunn
  • Acknowledgments
  • A leader of one
  • Leadership traits
  • Leadership skills
  • Customer service
  • Call to action
  • Index

Features and Benefits:

  • Utilize the talents, skills & abilities of others
  • Effectively delegate tasks
  • Deal with subordinate problems
  • Critique others
  • Prevent freelancing
  • Create a mentorship program
  • Improve workplace morale
  • Provide praise and recognition
  • Conduct effective meetings
  • Tackle administrative tasks
  • Create programs
  • Communicate and present
  • Lead on the fireground
  • Set and achieve goals
  • Provide exceptional customer service
  • Make high pressure decisions
  • Gain a competitive advantage with promotions




  • 5
    Step Up and Lead

    Posted by Leslie on May 27th 2024

    Fantastic book geared towards fire services but applicable life lesson for any field of leadership . Highly recommend.

  • 5
    Step up and Lead

    Posted by Mike Sutt on Sep 16th 2022

    A must read for leaders of any rank. Frank is a great writer and truly developed my skill set in the fire service.

  • 5
    Step Up and Lead

    Posted by David Casey on Apr 15th 2022

    A must have book for the aspiring and current officer. Skip the theories and studies and lead your people.

  • 5
    Step Up and Lead

    Posted by Scott Rywolt on Jun 10th 2021

    I bought this book for my nephew who is a Sergeant/Medic in the US Army and an EMT with Bethesda-Chevy Chase Rescue Squad in Maryland. I'd have given him my copy, but this is one of those books that I use quite frequently and feel that anyone with a desire to serve the public or their organization should have a copy of. Chief Viscuso's writing is something you can really sink your teeth into. Along with this book, give Common Valor a read. You won't be disappointed!